Customized Presentations About Communication
Looking for a new, relevant hot topic to open or set the tone for a larger event? Leadership communication could be it! Looking to help staff understand their role in the brand experience? We can do that too. Customized presentations about communication are always available!
Lessons in Leadership Communication
Just like the emperor of Aesop’s Fables could have used some truthful feedback before he paraded down the street naked, today’s leaders need good information from employees to stay ahead of the innovation game. Plus, good leadership communication cultures inspire engagement.
Researchers and modern business gurus agree that positive, open internal communication produces business outcomes ranging from creativity, employee engagement, and collaboration. People just want to be heard and valued. Leadership communication can help build (or destroy) that culture of organizational improvement.
This presentation borrows lessons from the popular media and current research, in this keynote presentation, I identify key, leadership communication lessons. You don’t have time to go undercover to find out what’s happening in your organization. Instead, learn a few communication tips that help improve leadership communication and inspire transparency.
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White Paper – Leadership Communication
Here is a white paper about Leadership Communication. It presents three lessons in internal leadership communication including listen intently; listen to whiners and; use the right tools for communication. Research shows that leadership communication serves as a role model for the entire organization. I hope you’ll find this white paper useful! – DD
Your Brand, Your Promise. Their Experience
Whether your customers are clients, other businesses, parents and families, or community members, every organization has a brand. More than a logo or the color of the paper you print it on, the brand is the experience people have when they use your services and/or encounter your staff. The experience is what a customer sees of the brand.
Leaders have a responsibility to help staff understand the brand experience that you are trying to deliver. Leaders can be the role model for the brand – or not. This presentation is hands-on. It establishes the meaning of brand and then asks participants to take a good look at the services they provide. They write the story about their department, school, or organization. Don’t leave your brand to chance!